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TriOS College Eastern College

TriOS College & Eastern College Student & Staff Rates

As a TriOS College or Eastern College student or staff member, you're eligible for special rates on our repair services. Get in touch for a free job assessment to determine whether we can accept your repair.

Proud Partner of TriOS College & Eastern College

Motherboard Repair Canada is proud to partner with TriOS College and its sister school Eastern College, two of Canada's leading career colleges. We support their students and staff with skilled, board-level electronics repair that keeps the laptops, devices, and equipment behind their studies and work running.

As part of this partnership, TriOS College and Eastern College students and staff — across every campus, as well as online students and remote staff using our mail-in service — receive exclusive discounts on our repair services.

Learn More About TriOS College Learn More About Eastern College

Get In Touch

TriOS College and Eastern College students and staff get discounted rates on accepted repairs. Tell us about your device and we'll review whether it is a job we can accept.

TriOS & Eastern College Special Rates

As a TriOS College or Eastern College student or staff member, you're eligible for special pricing on all our repair services. Submit your request using your school email so we can verify your eligibility and apply the discounted rates:

  • Students: @triosstudent.com or @easternstudent.ca
  • Staff: @trios.com or @eastern.ca

Students & Staff, Every Campus

Eligibility covers TriOS College and Eastern College students and staff at all campuses, plus online students and remote staff. Wherever you are in Canada, our mail-in service brings expert repair to you.

SMS Follow-Up

Start new repairs with this contact form. Sending it creates a new device repair request. We use SMS for all repair communication to keep each job organized. We do not use email. Your school email is used only to check eligibility, and Stripe may email an approved invoice or receipt.

Expert Team & Cybersecurity

Our specialists across our organization are all highly experienced, and we only hire the best in the field. Our leadership has a strong history in cybersecurity, and we design security into all of our processes and products. We're uniquely equipped to ensure the highest security and stability practices. We're privately owned and have no interest in cutting costs on skilled individuals to save a buck, so you can rest assured you're in good hands.

Voicemail

Leave a voicemail at 226-702-0555. We reply by SMS. This number does not receive text messages.

Repair Tracker Offline

The online repair tracker is offline for the foreseeable future. Keep your ticket ID and contact us for status updates. We may restore online tracking in the future.

Visit Information

Contact us before sending a device. We do not schedule appointments.

Mail-In Service

Convenient mail-in repair service. Please request the mailing address during your job assessment process. We will direct you to mail to the appropriate facility.

Do not ship until you receive the shipping address and instructions from your support agent.

Please include your contact information and device description inside the package.

TriOS College or Eastern College Student or Staff: Submit your request using your school email address — student (@triosstudent.com, @easternstudent.ca) or staff (@trios.com, @eastern.ca) — so we can verify your eligibility and apply our special member rates.

Request Job Assessment

For repair work, sending this form starts a new device repair request. We will review it and reply by SMS.

Only expect invoices or receipts from stripe.com. We do not use email for follow-up.

Use an SMS-capable number. Add your country code if you are outside Canada.

Mail-In Service Policies

  • Mail-in shipping to and from our location is at the customer's expense.
  • We confirm repair pricing before billable work begins.
  • Most jobs are paid after the approved work is complete. Expensive or special-order parts and special jobs may require a disclosed deposit.
  • Diagnostic fees are non-refundable.
  • Parts costs are non-refundable once ordered or installed.
  • Return shipping and optional insurance are charged to the customer and must be paid before dispatch.
  • We check the post once per business day at the start of the workday for incoming packages.
  • Rush service costs an extra $130 CAD, plus tax, when we accept the request.
  • After-hours work is billed at 3× the standard rate and is only available if the required parts are in stock.

Frequently Asked Questions

How long does a typical repair take?

Repairs typically take 1–14 days depending on the complexity of the repair and parts procurement. For mail-in repairs, please add shipping time to this estimate.

How does the mail-in repair process work?

Please request the mailing address during your job assessment process. We will direct you to mail to the appropriate facility. Do not ship until you receive the shipping address and instructions from your support agent. Once we receive your device, we confirm the accepted job scope, any paid diagnostic requirements, and repair pricing before work begins.

What payment methods do you accept?

Payment is arranged after intake approval. In-person cash, debit, or credit may be available. Eligible accounts may arrange invoices, purchase orders, or approved terms.

How do I ensure I receive TriOS or Eastern College student and staff rates?

Submit your request through this page using your school email address — student emails at @triosstudent.com or @easternstudent.ca, or staff emails at @trios.com or @eastern.ca. Our team uses that email to verify your eligibility and will apply special member rates if we accept the job.

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