How It Works

Our Repair Process

At Motherboard Repair Canada, we've streamlined our repair process to make it as convenient as possible for you. Whether you choose in-person or mail-in service, here's what you can expect:

Request a Quote

Start by filling out our quote request form or giving us a call. Provide as much detail as possible about your device and the issues you're experiencing. The more information you provide, the more accurate our initial assessment will be.

Device Evaluation

Once we receive your device (either in-person or via mail), our technicians will perform a thorough diagnostic to identify the exact issue. We'll check all components and systems to ensure we address the root cause of the problem.

Repair Quote

After diagnosis, we'll provide you with a detailed quote outlining the required repairs, parts, labor costs, and estimated completion time. We won't proceed with any work until you approve the quote.

Repair Service

Our skilled technicians will perform the necessary repairs using high-quality parts and advanced tools. We specialize in component-level repairs, often fixing issues that other shops can't handle.

Quality Testing

After repairs are complete, we thoroughly test your device to ensure everything is working properly. We run diagnostic software, stress tests, and functionality checks to verify the repair quality.

Device Return

Once testing is complete, we'll notify you that your device is ready. For in-person service, you can pick up your device at our location. For mail-in service, we'll ship your device back to you using secure, tracked shipping methods.

Service Options

In-Person Service

Visit our repair center in Kitchener, Ontario for face-to-face service. This option is ideal for local customers who prefer direct interaction with our technicians.

No shipping costs or delays
Direct communication with technicians
Same-day service available for some repairs
Convenient drop-off and pick-up

Mail-In Service

Our mail-in service is available to customers across Canada. Simply ship your device to us, and we'll take care of the rest.

Convenient for customers outside Kitchener
Secure packaging guidelines provided
Regular updates throughout the repair process
Insured return shipping

Mail-In Instructions

1. Request a Quote

Fill out our quote form or call us at 226-702-0555 to discuss your repair needs. We'll provide an initial assessment and shipping instructions.

2. Package Your Device

Carefully package your device to prevent damage during shipping:

Use a sturdy box with sufficient padding (bubble wrap, foam, etc.)
Remove any accessories not required for repair
Include a note with your name, contact information, and description of the issue
If possible, back up your data before sending your device

3. Ship Your Device

Ship your device to our repair center:

Motherboard Repair Canada
1420 Victoria St N
Kitchener, Ontario N2B3E2

We recommend using a shipping service that provides tracking and insurance.

4. Repair Process

Once we receive your device, we'll:

Notify you that your device has arrived
Perform a diagnostic and provide a detailed quote
Begin repairs after you approve the quote
Update you on the repair progress

5. Return Shipping

After repairs are complete, we'll:

Process payment for the repair
Carefully package your device
Ship it back to you using a tracked shipping method
Provide you with tracking information