B2B Repair Retainer
A monthly plan for businesses that need regular repairs. Get faster service, lower rates, and a dedicated team to handle your devices.
B2B Repair Retainer
Pay a flat monthly fee. We repair your devices faster and charge you less. Works for signage, hosting, repairs, data recovery, and more.
- Priority scheduling for repair services
- 7-day maximum turnaround time (vs 14-day standard)
- Preferred retainer rates for hourly consulting
- Expedited timelines for all services
- Preferred retainer rate for repair work
- Dedicated business support
- 1.5 hours added to retained work pool per month
- Maximum 9 hours reserved for on-demand services
- Bulk repair discounts available
- Flexible billing options (net terms, POs)
- Medical device repairs considered where legally applicable
How Repair Hours Work
Each month you get hours that roll over:
- Monthly Hours: 1.5 repair hours added each billing cycle
- Rollover: Don't use them? They carry forward
- Cap: Bank up to 9 hours total
- Beyond Cap: Hours past 9 expire at our discretion
Use hours for repairs when you need them. Request additional blocks if you run out.
Additional Repair Hours
Request additional repair-hour blocks for approved repair work.
For repair work beyond the monthly retainer. Hours expire after 1 calendar year unless negotiated.
Retainer clients receive preferred rates compared to standard repair work.
Why B2B Clients Choose Us
Repair Expertise That Scales
We handle everything from single device repairs to fleet-wide maintenance. Our technicians work on consoles, laptops, phones, and industrial equipment daily, so we've seen most issues before and fix them fast.
Data Security Built In
Your business data stays safe. We follow strict handling procedures for all devices, and our leadership comes from cybersecurity backgrounds. We treat every device like it contains sensitive information.
Flexible for Business Needs
Net terms, purchase orders, and bulk pricing available. We adapt to how your business works, not the other way around.