Contact - Motherboard Repair Canada

Get In Touch

We're here to help with all your electronic repair needs. Contact us for a free consultation and quote.

100% Human Support

Every request is handled by real technicians. We take tickets as we can and may occasionally place outbound calls from employee cell phones. We generally rely on our voicemail and SMS lines for communication.

Voicemail

226-702-0555 — leave a message; we'll call or text you as soon as possible. Note: This number does not support SMS.

Appointments Only

We operate primarily via mail-in and scheduled drop-off/pickup at our unified address:

207 Ottawa St S, Kitchener, ON N2G 3T3
Inside the Tech Device Repair building
Parking available on Courtland Avenue
This is also our mailing address

Mail-In Service

Convenient mail-in repair service. Our unified address is 207 Ottawa St S, Kitchener, ON N2G 3T3 (inside the Tech Device Repair building). Specific shipping details will be provided after screening is completed.

Your support agent will provide the exact shipping TO address and addressee/ATTN line after screening. Do not ship until you receive instructions.

Please include your contact information and device description inside the package.

Request a Quote

Full Name (Letters only)

Email Address (Optional)

Email is optional. Phone/SMS is required so we can contact you.

Phone Number (Required for Call-back)

Format: (XXX) XXX-XXXX

Company/Organization (Optional)

Device Type

Describe the Issue

Service Type

Website (Leave this empty)

I have read and agree to the Privacy Policy.

I have read and agree to the Terms of Service.

I have read and understand How It Works.

Mail-In Service Policies

Mail-in shipping to and from our location is at the customer's expense.
Repairs must be invoiced and paid before work begins after diagnostics (if applicable).
All repairs, parts, and services are typically pre-paid to an extent.
Diagnostic fees are non-refundable.
Parts costs are non-refundable once ordered or installed.
Return shipping for mail-in services is pre-charged to avoid delays.
We check the post once per business day at the start of the workday for incoming packages.
Rush services incur a minimum 25% upcharge.
After-hours work is billed at 3× the standard rate and is only available if the required parts are in stock.

Frequently Asked Questions

How long does a typical repair take?

Repairs typically take 1–14 days depending on the complexity of the repair and parts procurement. For mail-in repairs, please add shipping time to this estimate.

How does the mail-in repair process work?

After screening is completed, your support agent will provide the shipping TO address and addressee/ATTN line. Do not ship until you receive these instructions. Mail-in processing occurs at our unified address: 207 Ottawa St S, Kitchener, ON N2G 3T3 (inside the Tech Device Repair building). Once we receive your device, we'll diagnose the issue and provide a final quote. Upon approval, we'll complete the repair and ship your device back to you.

What payment methods do you accept?

We accept all major credit cards, e-transfers, and cash (for in-person repairs). Payment is required before we ship your repaired device back to you.

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