Name: Motherboard Repair Canada
Address: 309 Lancaster St W Unit 6, Kitchener, ON, N2H 4V4, CA
Telephone: 226-702-0555
Price range: $$

Proud Sponsor of Builders Club

Motherboard Repair Canada is proud to support Canadian entrepreneurship by sponsoring Builders Club at 165 King St West, Kitchener. Builders Club is a coworking space that champions free thinking, values creativity, and nurtures entrepreneurship in the heart of Waterloo Region's tech ecosystem.

As part of our commitment to the local tech community, all Builders Club members receive exclusive discounts on our repair services.

Learn More About Builders Club

Get In Touch

Builders Club members get discounted rates on accepted repairs. Tell us about your device and we'll review whether it is a job we can accept.

Builders Club Special Rates

As a member of Builders Club, you're eligible for special pricing on all our repair services. Make sure to mention you're from Builders Club when submitting your request to ensure you receive the discounted rates.

SMS Follow-Up

Start new repairs with this contact form. Sending it creates a new device repair request. We use SMS for all repair communication to keep each job organized. We do not use email. Stripe may email an approved invoice or receipt from stripe.com.

Expert Team & Cybersecurity

Our specialists across our organization are all highly experienced, and we only hire the best in the field. Our leadership has a strong history in cybersecurity, and we design security into all of our processes and products. We're uniquely equipped to ensure the highest security and stability practices. We're privately owned and have no interest in cutting costs on skilled individuals to save a buck, so you can rest assured you're in good hands.

Voicemail

Leave a voicemail at 226-702-0555. We reply by SMS. This number does not receive text messages.

Repair Tracker Offline

The online repair tracker is offline for the foreseeable future. Keep your ticket ID and contact us for status updates. We may restore online tracking in the future.

Visit Information

Contact us before sending a device. We do not schedule appointments.

Mail-In Service

Convenient mail-in repair service. Please request the mailing address during your job assessment process. We will direct you to mail to the appropriate facility.

Do not ship until you receive the shipping address and instructions from your support agent.

Please include your contact information and device description inside the package.

Popular Services

View all on the Services page.

Builders Club Member: Your submission will automatically include your Builders Club membership status, ensuring you receive our special member rates.

Request Job Assessment

For repair work, sending this form starts a new device repair request. We will review it and reply by SMS.

Drop-Off or Mail-In?

Name

Email Address

Only expect invoices or receipts from stripe.com. We do not use email for follow-up.

Mobile Number

Use an SMS-capable number. Add your country code if you are outside Canada.

Device, Project, or System

Company/Organization (Optional)

Device Type

What do you need help with?

Request rush service for an extra $130 CAD, plus tax (optional).

Country Where the Device Is Located and Will Be Returned

We use this to review the available customs-broker and freight-forwarder route.

Mailing Address (Required for Mail-In Service)

Used only to coordinate mail-in service in Canada or abroad. We send our shipping address after review.

Unit/Apartment Number (Optional)

Popular Service (Optional)

Builders Club Slack Profile Link (Required)

Website (Leave this empty)

I've been provided the time to review, and I accept, the Privacy Policy, Terms of Service, and How It Works.

I have read and agree to the Privacy Policy.

I have read and agree to the Terms of Service.

I have read and understand How It Works.

Mail-In Service Policies

Mail-in shipping to and from our location is at the customer's expense.
We confirm repair pricing before billable work begins.
Most jobs are paid after the approved work is complete. Expensive or special-order parts and special jobs may require a disclosed deposit.
Diagnostic fees are non-refundable.
Parts costs are non-refundable once ordered or installed.
Return shipping and optional insurance are charged to the customer and must be paid before dispatch.
We check the post once per business day at the start of the workday for incoming packages.
Rush service costs an extra $130 CAD, plus tax, when we accept the request.
After-hours work is billed at 3× the standard rate and is only available if the required parts are in stock.

Frequently Asked Questions

How long does a typical repair take?

We confirm a time estimate for your job after intake. We will tell you when that time starts. Parts and testing can change that estimate. Allow extra time for shipping.

How does the mail-in repair process work?

Please request the mailing address during your job assessment process. We will direct you to mail to the appropriate facility. Do not ship until you receive the shipping address and instructions from your support agent. Once we receive your device, we confirm the accepted job scope, any paid diagnostic requirements, and repair pricing before work begins.

What payment methods do you accept?

Payment is arranged after intake approval. In-person cash, debit, or credit may be available. Eligible accounts may arrange invoices, purchase orders, or approved terms.

How do I ensure I receive Builders Club member rates?

By submitting a request through this page, your Builders Club membership status is automatically included in your ticket. Our team will ensure special member rates are applied if we accept the job.